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RecovrFlow
Comparison

RecovrFlow vs Heidi Health for Australian allied health

A general scribe helps draft the encounter note. RecovrFlow connects notes, outcome measures and goals to the NDIS, DVA and Medicare report drafts Australian allied health teams need.

Heidi is a strong general AI scribe used by clinicians around the world. RecovrFlow is purpose-built for Australian occupational therapists, physiotherapists, speech pathologists and psychologists — with contextual cross-references against NDIS Reasonable & Necessary criteria, DVA and Medicare report support, validated outcome measures, and data that stays in Sydney.

Patient data stays in Australia
Not used to train AI models
Privacy Act 1988 & APPs

The short version

Heidi Health is a global AI medical scribe focused on documentation and live evidence suggestions for clinicians. Here's where RecovrFlow is different for Australian allied health teams:

  • RecovrFlow Starter is free forever with unlimited session capture, plus pay-as-you-go NDIS, DVA and Medicare report drafts at A$15 each.
  • Heidi's pricing page lists no NDIS, DVA or Medicare specific reporting; RecovrFlow builds contextual NDIS R&N cross-references into every paid plan.
  • RecovrFlow includes validated outcome measures (COPM, GAS, PSFS, WeeFIM) from A$49/mo Clinician — Heidi does not list these on its pricing page.
  • RecovrFlow Pro at A$79/mo includes a Personal Knowledge Base, automated summaries and 20 bundled funding report drafts; the closest Heidi equivalent bundles Evidence Plus ($30) and Clinician ($85) for $115/mo combined.
  • RecovrFlow patient data is hosted on Microsoft Azure Australia East in Sydney and is not used to train AI models; Heidi's site states 'global healthcare-grade security'.

Sources: recovrflow.health/pricing and heidihealth.com/au/pricing, captured at time of writing. Heidi prices shown with $ on its pricing page; currency is not explicitly stated.

Pricing at a glance

Published list prices, side by side.

RecovrFlow

AUD
  • Starter
    Unlimited session capture + A$15/report pay-as-you-go
    A$0
    per month
  • Clinician
    Outcome measures, AI assistant
    A$49
    per month
  • Clinician Pro
    Knowledge base + 20 report drafts/mo
    A$79
    per month
  • Specialist
    Unlimited report drafts + PMS sync
    A$109
    per month
  • Enterprise
    SSO, BAA, multi-region
    Custom

Heidi Health

  • Free
    Unlimited AI documentation
    $0
    per month
  • Evidence Plus
    Premium evidence sources
    $30
    per month
  • Clinician
    Advanced templates + live evidence
    $85
    per month
  • Heidi Comms (add-on)
    AI receptionist
    Add-on

RecovrFlow prices are in AUD with 20% off on annual plans and a 14-day free trial on paid plans (no credit card required). Heidi Health prices are taken from heidihealth.com/au/pricing; the currency symbol shown on Heidi's page is $ and is not explicitly labelled as AUD or USD.

Where RecovrFlow pulls ahead

Built for Australian allied health from day one, not retrofitted.

NDIS, DVA and Medicare reporting built in

Every paid plan includes a contextual cross-reference overlay against NDIS Reasonable & Necessary criteria, plus DVA and Medicare report support. Pay A$15 per report draft on Starter or bundle them on Pro and Specialist.

Australian data sovereignty, stated plainly

RecovrFlow runs on Microsoft Azure Australia East in Sydney. Patient data is processed and stored in Australia and is not used to train AI models. Heidi's pricing page describes its posture as 'global healthcare-grade security'.

Validated outcome measures, ready to go

COPM, GAS, PSFS, WeeFIM and other allied-health outcome measures are built into Clinician at A$49/mo. Heidi does not list outcome measures on its pricing page.

PMS Sync with Cliniko and Nookal

RecovrFlow Specialist syncs notes and reports back into the practice management systems Australian allied health clinics actually use. Heidi does not list PMS integrations on its pricing page.

Knowledge base and bundled reports in one plan

RecovrFlow Pro at A$79/mo combines a Personal Knowledge Base, automated summaries, patient goals, and 20 funding report drafts per month. The closest Heidi combination is Evidence Plus + Clinician at $115/mo, without the bundled reports.

Honest, AUD pricing for Australian clinics

Starter is free forever. Paid plans are in AUD with a 14-day free trial and 20% off annually. No surprise currency conversions, no enterprise sales call required to see the price.

Feature by feature

Based on each vendor's public website at the time of writing.

Australian compliance and reporting

NDIS Reasonable & Necessary reporting
Contextual cross-reference overlay against NDIS R&N criteria
RecovrFlow
Built in
Heidi Health
Not on pricing page
DVA white card and gold card report support
RecovrFlow
Heidi Health
Not on pricing page
Medicare CDM and chronic disease report support
RecovrFlow
Heidi Health
Not on pricing page
Australian data sovereignty
Where patient data is hosted
RecovrFlow
Microsoft Azure Australia East (Sydney)
Heidi Health
States 'global healthcare-grade security'

Clinical capture

Live session capture and transcription
RecovrFlow
Unlimited on every plan
Heidi Health
Unlimited on free plan
Standard note types (SOAP, DAP, progress)
RecovrFlow
Free Starter plan
Heidi Health
Extended allied-health note types
RecovrFlow
From A$49 Clinician
Heidi Health
Advanced templates from $85

Outcome measures and clinical tooling

Built-in outcome measures (COPM, GAS, PSFS, WeeFIM)
RecovrFlow
From A$49 Clinician
Heidi Health
Not on pricing page
Clinical Assistant Chat
RecovrFlow
From A$49 Clinician
Heidi Health
Patient-context Q&A from $85
Personal Knowledge Base
RecovrFlow
From A$79 Pro
Heidi Health
From $30 Evidence Plus
Automated summaries and handovers
RecovrFlow
From A$79 Pro
Heidi Health
Not listed as separate feature
Patient goals and milestones
RecovrFlow
From A$79 Pro
Heidi Health
Not listed as separate feature

Reports and practice operations

Pay-as-you-go NDIS/DVA/Medicare report drafts
RecovrFlow
A$15 per report on all plans
Heidi Health
Not offered
Bundled funding report drafts
RecovrFlow
20/mo on Pro, unlimited on Specialist
Heidi Health
PMS Sync (Cliniko, Nookal)
RecovrFlow
From A$109 Specialist
Heidi Health
Not listed on pricing page
Practice analytics and ROI calculators
RecovrFlow
From A$109 Specialist
Heidi Health
Not listed on pricing page

Security and access

Row-Level Security on every plan
RecovrFlow
Heidi Health
Healthcare-grade security stated
Customer data not used to train AI models
RecovrFlow
Heidi Health
Not explicit on pricing page
Enterprise SSO (SAML/OIDC) and BAA
RecovrFlow
Enterprise plan
Heidi Health
Contact sales

When Heidi Health might be the better fit

We'd rather be honest than oversell. Consider Heidi Health if:

  • You are a GP, hospital clinician or international practitioner outside Australia who does not need NDIS, DVA or Medicare reporting.
  • You want a premium evidence library tied directly to your scribe and are willing to pay for it as a separate Evidence Plus tier.
  • You are evaluating an AI receptionist add-on for inbound calls and bookings — Heidi offers Heidi Comms as a separate product.

Patient information stays under your control.

Patient data is processed and stored in Australia, is not used to train AI models, and access is restricted to authorised patient records. The technical detail lives on our Security page.

Data stays in Australia
Not used to train AI models
Privacy Act 1988 & APPs

See the difference on your own notes

Start free with RecovrFlow, capture a real session, and prepare a funding report draft you review yourself.

Starter is free — no credit card. Paid plans include a 14-day free trial.